{"id":10003,"date":"2023-01-13T15:06:14","date_gmt":"2023-01-13T23:06:14","guid":{"rendered":"https:\/\/www.gong.io\/?page_id=10003"},"modified":"2024-07-22T15:02:13","modified_gmt":"2024-07-22T22:02:13","slug":"conversation-intelligence","status":"publish","type":"page","link":"https:\/\/www.gong.io\/conversation-intelligence\/","title":{"rendered":"Conversation Intelligence"},"content":{"rendered":"<block-hero active__trigger=\"mounted\" background-color=\"lilac-40\" class=\"Block HeroBlock has-content has-header is-heroAnglesBehind1 color-default pb-large pt-large image-left content-center is-h2 nth-1\" style=\"--block-background-color:var(--color-lilac-40);--block-kicker-background-color:var(--color-transparent);--block-content-width:580;--block-link-icon-color:var(--color-rose);--block-image-background-color:var(--color-transparent);--block-image-background-image:url();--block-image-bleed:0;--block-image-height:327;--block-image-padding-bottom:var(--spacing-xx-large);--block-image-padding-top:var(--spacing-large);min-height:max(var(--block-min-height, 0px), min(120vw, calc((1px * 0 \/ 2) + (50vw * 0 \/ 1800))));--block-z-index:80\" block-id=\"e7c8ac\" data-block=\"e7c8ac\">\n<div class=\"Block-background HeroBlock-background bg-lilac40\"><\/div>\n<div class=\"Block-wrap HeroBlock-wrap\" slot=\"content\">\n<div class=\"text-center Block-header HeroBlock-header\">\n<h1 class=\"h2 mt-0 Block-title HeroBlock-title\"><br>Conversation Intelligence: Supercharge your sales team and Gain a competitive edge<\/h1>\n<p class=\"Block-subtitle HeroBlock-subtitle\">Revolutionize your sales game with conversation intelligence. Get unparalleled insights from customer interactions and empower your team to build winning playbooks that leverage data-backed techniques.<\/p><\/div>\n\n\n\n\n<div class=\"Block-content HeroBlock-content\">\n<block-hero-content class=\"Block HeroContentBlock pb-none pt-none\" block-id=\"f2e499\" data-block=\"f2e499\">\n\n<div class=\"Block-inner HeroContentBlock-inner\" slot=\"content\">\n<div class=\"Block-content HeroContentBlock-content\">\n<block-hero-ctas class=\"Block HeroCtasBlock CtasBlock align-center\" block-id=\"a7838e\" data-block=\"a7838e\">\n\n<div class=\"Block-inner HeroCtasBlock-inner\" slot=\"content\">\n<div class=\"Block-content HeroCtasBlock-content\">\n<block-cta class=\"Block CtaBlock\" block-id=\"e02e6c\" data-block=\"e02e6c\">\n\n<div class=\"Block-inner CtaBlock-inner\" slot=\"content\">\n<a href=\"#popup_26714\" target=\"_self\" class=\"Button is-violet is-default Block-link CtaBlock-link\">Book a demo<\/a>\n<\/div>\n<\/block-cta>\n\n\n<\/div>\n<\/div>\n<\/block-hero-ctas>\n\n\n<\/div>\n<\/div>\n<\/block-hero-content>\n\n\n<\/div>\n<\/div>\n<\/block-hero>\n\n\n\n<block-section background-color=\"white\" id=\"scrolling-logos\" class=\"Block SectionBlock has-white-background is-default color-default mb-none pb-large pt-none hide- z-0 nth-2\" style=\"--block-bg-color:var(--color-white);--block-z-index:calc(79 + 0)\" block-id=\"b1ecd8\" data-block=\"b1ecd8\">\n<div class=\"Block-background SectionBlock-background bg-white\"><\/div>\n<div class=\"Block-wrap SectionBlock-wrap\" slot=\"content\">\n<div class=\"Block-content SectionBlock-content\">\n<block-section-content background-color=\"transparent\" class=\"Block SectionContentBlock align-center is-default mb-small mt-none px-none py-none hide-\" style=\"max-width:1240px;--block-columns:1;--block-width:1240\" block-id=\"c83a6e\" data-block=\"c83a6e\">\n<div class=\"Block-background SectionContentBlock-background bg-transparent\"><\/div>\n<div class=\"Block-inner SectionContentBlock-inner\" slot=\"content\">\n<div class=\"Block-content SectionContentBlock-content\">\n<block-kicker class=\"Block KickerBlock text-center\" block-id=\"db8f98\" data-block=\"db8f98\">\n\n<div class=\"Block-inner KickerBlock-inner\" slot=\"content\">\n<p class=\"Kicker color-purple Block-kicker KickerBlock-kicker\"><strong><strong><strong><strong><strong>Some of our 4000+ Customers<\/strong><\/strong><\/strong><\/strong><\/strong><\/p>\n<\/div>\n<\/block-kicker>\n\n<block-scrolling-logos active__trigger=\"mounted\" class=\"Block ScrollingLogosBlock mask-purple\" style=\"--scrolling-logos-mask-color:var(--color-purple)\" block-id=\"e74cac\" data-block=\"e74cac\">\n\n<div class=\"Block-inner ScrollingLogosBlock-inner\" slot=\"content\">\n<div class=\"Block-content ScrollingLogosBlock-content\">\n<block-logos-item class=\"Block LogosItemBlock has-size\" 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style=\"max-width:;--block-image:url(https:\/\/www.gong.io\/wp-content\/uploads\/2024\/06\/Snowflake.png);--ratio-height:109;--ratio-width:296\" block-id=\"dae46f\" data-block=\"dae46f\">\n\n<div class=\"Block-inner LogosItemBlock-inner\" slot=\"content\">\n<div class=\"Block-logo LogosItemBlock-logo\"><img decoding=\"async\" loading=\"eager\" class=\"image-contain\" :style='{\"aspect-ratio\":\"296 \\\/ 109\"}' src=\"https:\/\/www.gong.io\/wp-content\/uploads\/2024\/06\/Snowflake.png\" alt=\"\" :width='296' :height='109' ratio=\"296x109\"><\/div>\n<\/div>\n<\/block-logos-item>\n\n<block-logos-item class=\"Block LogosItemBlock has-size\" style=\"max-width:;--block-image:url(https:\/\/www.gong.io\/wp-content\/uploads\/2024\/06\/Sofi.png);--ratio-height:109;--ratio-width:180\" block-id=\"b46815\" data-block=\"b46815\">\n\n<div class=\"Block-inner LogosItemBlock-inner\" slot=\"content\">\n<div class=\"Block-logo LogosItemBlock-logo\"><img decoding=\"async\" loading=\"eager\" 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style=\"max-width:;--block-image:url(https:\/\/www.gong.io\/wp-content\/uploads\/2024\/06\/Walkme.png);--ratio-height:109;--ratio-width:180\" block-id=\"e0a3f4\" data-block=\"e0a3f4\">\n\n<div class=\"Block-inner LogosItemBlock-inner\" slot=\"content\">\n<div class=\"Block-logo LogosItemBlock-logo\"><img decoding=\"async\" loading=\"eager\" class=\"image-contain\" :style='{\"aspect-ratio\":\"180 \\\/ 109\"}' src=\"https:\/\/www.gong.io\/wp-content\/uploads\/2024\/06\/Walkme.png\" alt=\"\" :width='180' :height='109' ratio=\"180x109\"><\/div>\n<\/div>\n<\/block-logos-item>\n\n<block-logos-item class=\"Block LogosItemBlock has-size\" style=\"max-width:;--block-image:url(https:\/\/www.gong.io\/wp-content\/uploads\/2024\/06\/Zillow.png);--ratio-height:109;--ratio-width:240\" block-id=\"c11fb1\" data-block=\"c11fb1\">\n\n<div class=\"Block-inner LogosItemBlock-inner\" slot=\"content\">\n<div class=\"Block-logo LogosItemBlock-logo\"><img decoding=\"async\" loading=\"eager\" class=\"image-contain\" :style='{\"aspect-ratio\":\"240 \\\/ 109\"}' src=\"https:\/\/www.gong.io\/wp-content\/uploads\/2024\/06\/Zillow.png\" alt=\"\" :width='240' :height='109' ratio=\"240x109\"><\/div>\n<\/div>\n<\/block-logos-item>\n\n\n<\/div>\n<\/div>\n<\/block-scrolling-logos>\n\n\n<\/div>\n<\/div>\n<\/block-section-content>\n\n\n<\/div>\n<\/div>\n<\/block-section>\n\n\n\n<block-section background-color=\"lilac\" class=\"Block SectionBlock has-lilac-background is-zigZagBelow color-default mb-none pb-xxLarge pt-xxLarge hide- z-0 nth-3\" style=\"--block-bg-color:var(--color-lilac);--block-z-index:calc(78 + 0)\" block-id=\"f5fe9d\" data-block=\"f5fe9d\">\n<div class=\"Block-background SectionBlock-background bg-lilac\"><\/div>\n<div class=\"Block-wrap SectionBlock-wrap\" slot=\"content\">\n<div class=\"Block-content SectionBlock-content\">\n<block-section-header class=\"Block SectionHeaderBlock text-center mb-xLarge mt-none is-h2\" style=\"max-width:916px\" block-id=\"bc7777\" data-block=\"bc7777\">\n\n<div class=\"Block-inner SectionHeaderBlock-inner\" slot=\"content\">\n<h2 class=\"h2 mt-0 color-inherit Block-title SectionHeaderBlock-title\"><strong>How does conversation intelligence work?<\/strong><\/h2>\n<p class=\"color-inherit Block-subtitle SectionHeaderBlock-subtitle\">Conversation intelligence enables revenue teams to harness the power of AI to convert unstructured data from spoken, written and video conversations between buyers and sellers\u2014turning it into deal and coaching insights that improve seller performance.<\/p>\n<\/div>\n<\/block-section-header>\n\n<block-section-image video-mp4=\"\" loop-video=\"\" background-color=\"transparent\" class=\"Block SectionImageBlock align-center is-default mb-xxLarge mt-none px-none py-none image-right content-start is-h4\" style=\"max-width:1240px;--block-image-bleed:60;--block-image-ratio-height:408;--block-image-ratio-width:calc(608 \/ 1240 * 1240);--block-image-width:608;--block-width:1240\" block-id=\"bfbcb0\" data-block=\"bfbcb0\">\n<div class=\"Block-background SectionImageBlock-background bg-transparent\"><\/div>\n<div class=\"Block-inner SectionImageBlock-inner\" slot=\"content\">\n<div class=\"text-left Block-header SectionImageBlock-header\">\n<h2 class=\"h4 mt-0 Block-title SectionImageBlock-title\"><strong><strong>Gain 360\u00b0 visibility across every customer interaction<\/strong><\/strong><\/h2>\n<\/div>\n\n\n\n\n<div class=\"Block-content SectionImageBlock-content\">\n<p class=\"font-normal is-normalSize\" style=\"max-width:1240px\">\n\nUnderstand and quantify productivity behaviors, such as how well sellers conduct discovery, drive deal momentum, or execute messaging at each sales stage. Know definitively with data what behaviors lead to the best outcomes.\n<\/p>\n\n<block-trailing-link class=\"Block TrailingLinkBlock\" style=\"--cta-color-hover:var(--color-lavender)\" block-id=\"f221e4\" data-block=\"f221e4\">\n\n<div class=\"Block-inner TrailingLinkBlock-inner\" slot=\"content\">\n<a href=\"#popup_26720\" target=\"_self\" class=\"TrailingLink color-violet is-default Block-link TrailingLinkBlock-link\">Take platform tour<\/a>\n<\/div>\n<\/block-trailing-link>\n\n\n<\/div><div class=\"Block-aside SectionImageBlock-aside\"><div class=\"radius-none Block-image SectionImageBlock-image\"><img decoding=\"async\" loading=\"lazy\" class=\"image-contain\" :style='{\"aspect-ratio\":\"722 \\\/ 509\"}' src=\"https:\/\/www.gong.io\/wp-content\/uploads\/2022\/12\/Deal-board.webp\" alt=\"\" :width='722' :height='509' ratio=\"722x509\"><\/div>\n\n<\/div>\n<\/div>\n<\/block-section-image>\n\n<block-section-image video-mp4=\"\" loop-video=\"\" background-color=\"transparent\" class=\"Block SectionImageBlock align-center is-default mb-xxLarge mt-xxLarge px-none py-none image-left content-start is-h4\" style=\"max-width:1240px;--block-image-bleed:60;--block-image-ratio-height:424;--block-image-ratio-width:calc(545 \/ 1240 * 1240);--block-image-width:545;--block-width:1240\" block-id=\"a90ebd\" data-block=\"a90ebd\">\n<div class=\"Block-background SectionImageBlock-background bg-transparent\"><\/div>\n<div class=\"Block-inner SectionImageBlock-inner\" slot=\"content\">\n<div class=\"text-left Block-header SectionImageBlock-header\">\n<h2 class=\"h4 mt-0 Block-title SectionImageBlock-title\"><strong>Get the most out of every coaching opportunity<\/strong><\/h2>\n<\/div>\n\n\n\n\n<div class=\"Block-content SectionImageBlock-content\">\n<p class=\"font-normal is-normalSize\" style=\"max-width:1240px\">\n\nTrain before, during, and after critical moments. Automate coaching measurements\u2014like performance improvement or team dashboards\u2014and spend more time running your playbook instead of tracking it.\n<\/p>\n\n<block-trailing-link class=\"Block TrailingLinkBlock\" style=\"--cta-color-hover:var(--color-lavender)\" block-id=\"f221e4\" data-block=\"f221e4\">\n\n<div class=\"Block-inner TrailingLinkBlock-inner\" slot=\"content\">\n<a href=\"#popup_26720\" target=\"_self\" class=\"TrailingLink color-violet is-default Block-link TrailingLinkBlock-link\">Take platform tour<\/a>\n<\/div>\n<\/block-trailing-link>\n\n\n<\/div><div class=\"Block-aside SectionImageBlock-aside\"><div class=\"radius-none Block-image SectionImageBlock-image\"><img decoding=\"async\" loading=\"lazy\" class=\"image-contain\" src=\"https:\/\/www.gong.io\/wp-content\/uploads\/2022\/09\/diagram-customer-success-05.svg\" alt=\"\"><\/div>\n\n<\/div>\n<\/div>\n<\/block-section-image>\n\n<block-section-image video-mp4=\"\" loop-video=\"\" background-color=\"transparent\" class=\"Block SectionImageBlock align-center is-default mb-xxLarge mt-none px-none py-none image-right content-start is-h4\" style=\"max-width:1240px;--block-image-bleed:60;--block-image-ratio-height:408;--block-image-ratio-width:calc(558 \/ 1240 * 1240);--block-image-width:558;--block-width:1240\" block-id=\"e756c0\" data-block=\"e756c0\">\n<div class=\"Block-background SectionImageBlock-background bg-transparent\"><\/div>\n<div class=\"Block-inner SectionImageBlock-inner\" slot=\"content\">\n<div class=\"text-left Block-header SectionImageBlock-header\">\n<h2 class=\"h4 mt-0 Block-title SectionImageBlock-title\"><strong><strong><strong>Improve and measure critical initiative success rates <\/strong><\/strong><\/strong><\/h2>\n<\/div>\n\n\n\n\n<div class=\"Block-content SectionImageBlock-content\">\n<p class=\"font-normal is-normalSize\" style=\"max-width:1240px\">\n\nEnable your team to spot potential problems earlier and fix adoption gaps with real-time insights. By understanding successful programs quantitatively, you can justify and scale every big revenue bet.\n<\/p>\n\n<block-trailing-link class=\"Block TrailingLinkBlock\" style=\"--cta-color-hover:var(--color-lavender)\" block-id=\"f221e4\" data-block=\"f221e4\">\n\n<div class=\"Block-inner TrailingLinkBlock-inner\" slot=\"content\">\n<a href=\"#popup_26720\" target=\"_self\" class=\"TrailingLink color-violet is-default Block-link TrailingLinkBlock-link\">Take platform tour<\/a>\n<\/div>\n<\/block-trailing-link>\n\n\n<\/div><div class=\"Block-aside SectionImageBlock-aside\"><div class=\"radius-none Block-image SectionImageBlock-image\"><img decoding=\"async\" loading=\"lazy\" class=\"image-contain\" src=\"https:\/\/www.gong.io\/wp-content\/uploads\/2022\/11\/strategic_initiatives_hero.svg\" alt=\"\"><\/div>\n\n<\/div>\n<\/div>\n<\/block-section-image>\n\n\n<\/div>\n<\/div>\n<\/block-section>\n\n\n\n<block-section background-color=\"white\" class=\"Block SectionBlock has-white-background is-default color-default mb-none pb-medium pt-xLarge hide- z-0 has-zigZagAbove nth-4\" style=\"--block-bg-color:var(--color-white);--block-z-index:calc(77 + 0)\" block-id=\"ef7046\" data-block=\"ef7046\">\n<div class=\"Block-background SectionBlock-background bg-white\"><\/div>\n<div class=\"Block-wrap SectionBlock-wrap\" slot=\"content\">\n<div class=\"Block-content SectionBlock-content\">\n<block-section-header class=\"Block SectionHeaderBlock text-center mb-small mt-none is-h2\" style=\"max-width:968px\" block-id=\"b54b49\" data-block=\"b54b49\">\n\n<div class=\"Block-inner SectionHeaderBlock-inner\" slot=\"content\">\n<h2 class=\"h2 mt-0 color-inherit Block-title SectionHeaderBlock-title\">How Conversation Intelligence Helps You Win More Deals<\/h2>\n<p class=\"color-inherit Block-subtitle SectionHeaderBlock-subtitle\">Evaluating each rep\u2019s effectiveness is vital to building a top-performing team. But what sales manager has time to shadow every rep and review every interaction? Gong automates tedious reviews and surfaces critical insights faster.<\/p>\n<\/div>\n<\/block-section-header>\n\n<block-section-content background-color=\"transparent\" class=\"Block SectionContentBlock align-center is-default mb-small mt-none px-none py-none hide-\" style=\"max-width:1240px;--block-columns:1;--block-width:1240\" block-id=\"ecd469\" data-block=\"ecd469\">\n<div class=\"Block-background SectionContentBlock-background bg-transparent\"><\/div>\n<div class=\"Block-inner SectionContentBlock-inner\" slot=\"content\">\n<div class=\"Block-content SectionContentBlock-content\">\n<block-cards :equalize-heights='[\".CardsItemBlock\"]' class=\"Block CardsBlock is-with-grid-columns-3 align-center is-default\" style=\"max-width:1240px;--block-columns:3;--block-cards-logos-mask-color:var(--color-violet)\" block-id=\"cca3cd\" data-block=\"cca3cd\">\n\n<div class=\"Block-inner CardsBlock-inner\" slot=\"content\">\n<div class=\"Block-content CardsBlock-content\">\n<block-cards-item background-color=\"white\" class=\"Block CardsItemBlock color-default px-xSmall py-xSmall has-shadow\" block-id=\"ee209c\" data-block=\"ee209c\">\n<div class=\"Block-background CardsItemBlock-background bg-white\"><\/div>\n<div class=\"Block-inner CardsItemBlock-inner\" slot=\"content\">\n<div class=\"Block-content CardsItemBlock-content\">\n<p class=\"font-xLarge is-xLargeSize text-center\" style=\"max-width:1240px\">\n\n<strong>Capture All Customer Interactions<\/strong>\n<\/p>\n\n<p class=\"font-large is-largeSize\" style=\"max-width:1240px\">\n\nAt the core of conversation intelligence are the interactions your reps have with customers each and every day. Every single call, email, and web conference\u2014new and old\u2014is raw material for our platform. Gong hangs onto all of it and uses those interactions to run advanced analytics to extract valuable insights.\n<\/p>\n\n\n<\/div>\n<\/div>\n<\/block-cards-item>\n\n<block-cards-item background-color=\"white\" class=\"Block CardsItemBlock color-default px-xSmall py-xSmall has-shadow\" block-id=\"ee209c\" data-block=\"ee209c\">\n<div class=\"Block-background CardsItemBlock-background bg-white\"><\/div>\n<div class=\"Block-inner CardsItemBlock-inner\" slot=\"content\">\n<div class=\"Block-content CardsItemBlock-content\">\n<p class=\"font-xLarge is-xLargeSize text-center\" style=\"max-width:1240px\">\n\n<strong>Perform Deep, <\/strong><br><strong>AI-Powered Analysis<\/strong>\n<\/p>\n\n<p class=\"font-large is-largeSize\" style=\"max-width:1240px\">\n\nHere\u2019s the fun part: Gong uses conversational AI, machine learning, and natural language processing (NLP) to analyze every interaction. It\u2019s constantly running in the background as new interactions are added to the system\u2014looking for trends, buyer signals, red flags, room for improvement and more.\n<\/p>\n\n\n<\/div>\n<\/div>\n<\/block-cards-item>\n\n<block-cards-item background-color=\"white\" class=\"Block CardsItemBlock color-default px-xSmall py-xSmall has-shadow\" block-id=\"ee209c\" data-block=\"ee209c\">\n<div class=\"Block-background CardsItemBlock-background bg-white\"><\/div>\n<div class=\"Block-inner CardsItemBlock-inner\" slot=\"content\">\n<div class=\"Block-content CardsItemBlock-content\">\n<p class=\"font-xLarge is-xLargeSize text-center\" style=\"max-width:1240px\">\n\n<strong>Share Winning Insights with<\/strong><br><strong>Reps to Close More Deals<\/strong>\n<\/p>\n\n<p class=\"font-large is-largeSize\" style=\"max-width:1240px\">\n\nSales teams use conversation intelligence for many reasons. Some need a more complete picture of customer pain points and topics of interest, backed by real keyword data. Others want to record common objections and questions so they can sharpen their playbooks. Many of our customers use Gong to find cues that indicate a prospect\u2019s willingness to buy. Whatever insights you\u2019re looking for, Gong will find them.\n<\/p>\n\n\n<\/div>\n<\/div>\n<\/block-cards-item>\n\n\n<\/div>\n<\/div>\n<\/block-cards>\n\n\n<\/div>\n<\/div>\n<\/block-section-content>\n\n\n<\/div>\n<\/div>\n<\/block-section>\n\n\n\n<block-section background-color=\"white\" class=\"Block SectionBlock has-white-background is-default color-default mb-none pb-none pt-xLarge hide- z-0 nth-5\" style=\"--block-bg-color:var(--color-white);--block-z-index:calc(76 + 0)\" block-id=\"bea11e\" data-block=\"bea11e\">\n<div class=\"Block-background SectionBlock-background bg-white\"><\/div>\n<div class=\"Block-wrap SectionBlock-wrap\" slot=\"content\">\n<div class=\"Block-content SectionBlock-content\">\n<block-section-header class=\"Block SectionHeaderBlock text-center mb-large mt-none is-h2\" style=\"max-width:1240px\" block-id=\"da7be4\" data-block=\"da7be4\">\n\n<div class=\"Block-inner SectionHeaderBlock-inner\" slot=\"content\">\n<h2 class=\"h2 mt-0 color-inherit Block-title SectionHeaderBlock-title\">conversation intelligence Features<\/h2>\n<p class=\"color-inherit Block-subtitle SectionHeaderBlock-subtitle\">So what does it look like? Glad you asked. Here\u2019s a breakdown of features customers get with <br>Gong&#8217;s top-rated conversation intelligence software.<\/p>\n<\/div>\n<\/block-section-header>\n\n<block-section-content background-color=\"transparent\" class=\"Block SectionContentBlock align-center is-default mb-none mt-none px-none py-none hide-\" style=\"max-width:1240px;--block-columns:1;--block-width:1240\" block-id=\"af08f9\" data-block=\"af08f9\">\n<div class=\"Block-background SectionContentBlock-background bg-transparent\"><\/div>\n<div class=\"Block-inner SectionContentBlock-inner\" slot=\"content\">\n<div class=\"Block-content SectionContentBlock-content\">\n<block-tooltips class=\"Block TooltipsBlock\" block-id=\"a26e1a\" data-block=\"a26e1a\">\n\n<div class=\"Block-inner TooltipsBlock-inner\" slot=\"content\">\n<div class=\"Block-content TooltipsBlock-content\">\n<block-tooltip class=\"Block TooltipBlock color-default\" block-id=\"f9c520\" data-block=\"f9c520\">\n\n<div class=\"Block-inner TooltipBlock-inner\" slot=\"content\">\n<div class=\"Block-icon TooltipBlock-icon\"><img decoding=\"async\" loading=\"lazy\" class=\"image-cover\" :style='{\"aspect-ratio\":\"36 \\\/ 36\"}' src=\"https:\/\/www.gong.io\/wp-content\/uploads\/2023\/06\/engage-flows.png\" alt=\"\" :width='36' :height='36' ratio=\"36x36\"><\/div>\n<div class=\"font-large weight-bold Block-title TooltipBlock-title\"><strong>Call Recording<\/strong><\/div>\n<span class=\"font-xSmall Block-message TooltipBlock-message\">Conversation intelligence tools allow you to\u00a0<a href=\"https:\/\/staging-gong-io.pantheonsite.io\/call-recording-software\/\">record sales calls<\/a>\u00a0so they can be listened to and analyzed by your team.<\/span>\n<\/div>\n<\/block-tooltip>\n\n<block-tooltip class=\"Block TooltipBlock color-default\" block-id=\"f7f96c\" data-block=\"f7f96c\">\n\n<div class=\"Block-inner TooltipBlock-inner\" slot=\"content\">\n<div class=\"Block-icon TooltipBlock-icon\"><img decoding=\"async\" loading=\"lazy\" class=\"image-cover\" :style='{\"aspect-ratio\":\"36 \\\/ 36\"}' src=\"https:\/\/www.gong.io\/wp-content\/uploads\/2023\/06\/dialer-engage.png\" alt=\"\" :width='36' :height='36' ratio=\"36x36\"><\/div>\n<div class=\"font-large weight-bold Block-title TooltipBlock-title\"><strong>Call Transcription<\/strong><\/div>\n<span class=\"font-xSmall Block-message TooltipBlock-message\">Transcribe calls so you can read through and search your call transcripts (instead of having to listen to every second to find what you need).<\/span>\n<\/div>\n<\/block-tooltip>\n\n<block-tooltip class=\"Block TooltipBlock color-default\" block-id=\"ca0501\" data-block=\"ca0501\">\n\n<div class=\"Block-inner TooltipBlock-inner\" slot=\"content\">\n<div class=\"Block-icon TooltipBlock-icon\"><img decoding=\"async\" loading=\"lazy\" class=\"image-cover\" :style='{\"aspect-ratio\":\"36 \\\/ 36\"}' src=\"https:\/\/www.gong.io\/wp-content\/uploads\/2023\/06\/email-engage.png\" alt=\"\" :width='36' :height='36' ratio=\"36x36\"><\/div>\n<div class=\"font-large weight-bold Block-title TooltipBlock-title\"><strong>Emails<\/strong><\/div>\n<span class=\"font-xSmall Block-message TooltipBlock-message\">Deals don\u2019t stop at calls. See what\u2019s going on in every deal, including every step on the way to closed-won. That means phone calls, web conferencing, email, in-person, and CRM. Never miss a beat with conversation intelligence software.<\/span>\n<\/div>\n<\/block-tooltip>\n\n<block-tooltip class=\"Block TooltipBlock color-default\" block-id=\"a4d1d0\" data-block=\"a4d1d0\">\n\n<div class=\"Block-inner TooltipBlock-inner\" slot=\"content\">\n<div class=\"Block-icon TooltipBlock-icon\"><img decoding=\"async\" loading=\"lazy\" class=\"image-cover\" :style='{\"aspect-ratio\":\"36 \\\/ 36\"}' src=\"https:\/\/www.gong.io\/wp-content\/uploads\/2022\/12\/icon-insights-1.svg\" alt=\"\"><\/div>\n<div class=\"font-large weight-bold Block-title TooltipBlock-title\"><strong>Interaction Insights<\/strong><\/div>\n<span class=\"font-xSmall Block-message TooltipBlock-message\">Record, transcribe and analyze sales calls; search for specific keywords or topics within calls, view call stats, and pinpoint topics of interest.<\/span>\n<\/div>\n<\/block-tooltip>\n\n<block-tooltip class=\"Block TooltipBlock color-default\" block-id=\"b5b2ed\" data-block=\"b5b2ed\">\n\n<div class=\"Block-inner TooltipBlock-inner\" slot=\"content\">\n<div class=\"Block-icon TooltipBlock-icon\"><img decoding=\"async\" loading=\"lazy\" class=\"image-cover\" :style='{\"aspect-ratio\":\"36 \\\/ 36\"}' src=\"https:\/\/www.gong.io\/wp-content\/uploads\/2023\/06\/crm-updater-engage.png\" alt=\"\" :width='36' :height='36' ratio=\"36x36\"><\/div>\n<div class=\"font-large weight-bold Block-title TooltipBlock-title\"><strong>Team Activity<\/strong><\/div>\n<span class=\"font-xSmall Block-message TooltipBlock-message\">Whether your team is working remotely, in-office, or both, conversation intelligence shows you which deals are being worked, which calls are happening, and which emails are going out, so that you can lend a hand where you are needed most.<\/span>\n<\/div>\n<\/block-tooltip>\n\n<block-tooltip class=\"Block TooltipBlock color-default\" block-id=\"be519e\" data-block=\"be519e\">\n\n<div class=\"Block-inner TooltipBlock-inner\" slot=\"content\">\n<div class=\"Block-icon TooltipBlock-icon\"><img decoding=\"async\" loading=\"lazy\" class=\"image-cover\" :style='{\"aspect-ratio\":\"36 \\\/ 36\"}' src=\"https:\/\/www.gong.io\/wp-content\/uploads\/2024\/06\/Product-Icon_Warning.png\" alt=\"\" :width='36' :height='36' ratio=\"36x36\"><\/div>\n<div class=\"font-large weight-bold Block-title TooltipBlock-title\">Deal Warnings<\/div>\n<span class=\"font-xSmall Block-message TooltipBlock-message\">Conversation intelligence can recognize patterns in deals across all communication channels. That includes any missing next steps, no prospect activity in the last 14 days, and more. These cues identify at-risk deals sitting in your pipeline, so you can build a plan to re-engage deals before they go cold.<\/span>\n<\/div>\n<\/block-tooltip>\n\n<block-tooltip class=\"Block TooltipBlock color-default\" block-id=\"bad31b\" data-block=\"bad31b\">\n\n<div class=\"Block-inner TooltipBlock-inner\" slot=\"content\">\n<div class=\"Block-icon TooltipBlock-icon\"><img decoding=\"async\" loading=\"lazy\" class=\"image-cover\" :style='{\"aspect-ratio\":\"36 \\\/ 36\"}' src=\"https:\/\/www.gong.io\/wp-content\/uploads\/2024\/05\/icon-call-spotlight.svg\" alt=\"\"><\/div>\n<div class=\"font-large weight-bold Block-title TooltipBlock-title\"><strong>Call Spotlight<\/strong><\/div>\n<span class=\"font-xSmall Block-message TooltipBlock-message\"><a href=\"https:\/\/www.gong.io\/product\/call-spotlight\/\">Call spotlights<\/a> helps reps and frontline managers get up to speed on the most important takeaways from calls. There are three key capabilities to highlight: Call brief, Next Steps, and Ask Anything.<\/span>\n<\/div>\n<\/block-tooltip>\n\n<block-tooltip class=\"Block TooltipBlock color-default\" block-id=\"bf7066\" data-block=\"bf7066\">\n\n<div class=\"Block-inner TooltipBlock-inner\" slot=\"content\">\n<div class=\"Block-icon TooltipBlock-icon\"><img decoding=\"async\" loading=\"lazy\" class=\"image-cover\" :style='{\"aspect-ratio\":\"36 \\\/ 36\"}' src=\"https:\/\/www.gong.io\/wp-content\/uploads\/2024\/05\/icon-conversation.svg\" alt=\"\"><\/div>\n<div class=\"font-large weight-bold Block-title TooltipBlock-title\"><strong>Ask Anything<\/strong><\/div>\n<span class=\"font-xSmall Block-message TooltipBlock-message\">Leverage the power of revenue AI to answer your most pressing questions. With <a href=\"https:\/\/www.gong.io\/product\/ask-gong-anything\/\">Ask Anything<\/a>, focus on highest impact areas, connect insight to action across your pipeline, and empower reps to personalize outreach quickly.<\/span>\n<\/div>\n<\/block-tooltip>\n\n\n<\/div>\n<\/div>\n<\/block-tooltips>\n\n\n<\/div>\n<\/div>\n<\/block-section-content>\n\n\n<\/div>\n<\/div>\n<\/block-section>\n\n\n\n<block-section background-color=\"white\" class=\"Block SectionBlock has-white-background is-zigZagBelow color-default mb-none pb-none pt-none hide- z-0 nth-6\" style=\"--block-bg-color:var(--color-white);--block-z-index:calc(75 + 0)\" block-id=\"b297e1\" data-block=\"b297e1\">\n<div class=\"Block-background SectionBlock-background bg-white\"><\/div>\n<div class=\"Block-wrap SectionBlock-wrap\" slot=\"content\">\n<div class=\"Block-content SectionBlock-content\">\n<block-section-customer-quote class=\"Block SectionCustomerQuoteBlock mb-none mt-none\" block-id=\"d82bf1\" data-block=\"d82bf1\">\n\n<div class=\"Block-inner SectionCustomerQuoteBlock-inner\" slot=\"content\">\n<div class=\"Block-imageContainer SectionCustomerQuoteBlock-imageContainer\"><div class=\"Block-image SectionCustomerQuoteBlock-image\"><img decoding=\"async\" loading=\"lazy\" class=\"image-contain\" :style='{\"aspect-ratio\":\"732 \\\/ 1078\"}' src=\"https:\/\/www.gong.io\/wp-content\/uploads\/2023\/12\/pitchbook.png\" alt=\"\" :width='732' :height='1078' ratio=\"732x1078\"><\/div><\/div>\n<div class=\"Block-quoteContainer SectionCustomerQuoteBlock-quoteContainer\">\n<div class=\"Block-quote SectionCustomerQuoteBlock-quote\">Gong insights help us learn, train our reps, and \u2014 most importantly \u2014 provide a better service to our customers and prospects<em>.\u00a0\u00a0<\/em><strong>Working with Gong gives me confidence that we will succeed.<\/strong><\/div>\n<div class=\"Block-citation SectionCustomerQuoteBlock-citation\"><div class=\"Block-name SectionCustomerQuoteBlock-name\">Paul Santarelli<\/div>\n<div class=\"Block-title SectionCustomerQuoteBlock-title\">Chief Sales Officer, PitchBook<\/div><\/div><\/div>\n<\/div>\n<\/block-section-customer-quote>\n\n\n<\/div>\n<\/div>\n<\/block-section>\n\n\n\n<block-section background-color=\"transparent\" class=\"Block SectionBlock has-transparent-background is-default color-default mb-none pb-none pt-none hide- z-0 has-zigZagAbove nth-7\" style=\"--block-bg-color:var(--color-transparent);--block-z-index:calc(74 + 0)\" block-id=\"d6712c\" data-block=\"d6712c\">\n<div class=\"Block-background SectionBlock-background bg-transparent\"><\/div>\n<div class=\"Block-wrap SectionBlock-wrap\" slot=\"content\">\n<div class=\"Block-content SectionBlock-content\">\n<block-section-content background-color=\"transparent\" class=\"Block SectionContentBlock align-center is-default mb-small mt-none px-none py-none hide-\" style=\"max-width:1240px;--block-columns:1;--block-width:1240\" block-id=\"ecd469\" data-block=\"ecd469\">\n<div class=\"Block-background SectionContentBlock-background bg-transparent\"><\/div>\n<div class=\"Block-inner SectionContentBlock-inner\" slot=\"content\">\n<div class=\"Block-content SectionContentBlock-content\">\n<block-section-image video-mp4=\"\" loop-video=\"\" background-color=\"transparent\" class=\"Block SectionImageBlock align-center is-default mb-small mt-none px-none py-none image-left content-center is-h3\" style=\"max-width:1240px;--block-image-bleed:0;--block-image-ratio-height:500;--block-image-ratio-width:calc(608 \/ 1240 * 1240);--block-image-width:608;--block-width:1240\" block-id=\"e20301\" data-block=\"e20301\">\n<div class=\"Block-background SectionImageBlock-background bg-transparent\"><\/div>\n<div class=\"Block-inner SectionImageBlock-inner\" slot=\"content\">\n<div class=\"text-left Block-header SectionImageBlock-header\">\n<h2 class=\"h3 mt-0 Block-title SectionImageBlock-title\">GONG NAMED THE LEADER IN FORRESTER WAVE<sup>\u2122<\/sup> 2023<br><\/h2>\n<p class=\"Block-subtitle SectionImageBlock-subtitle\">In Forrester&#8217;s new report, they analyze and rank 12 top conversation intelligence providers to help revenue leaders select the right one.<\/p><\/div>\n\n\n\n\n<div class=\"Block-content SectionImageBlock-content\">\n<block-section-ctas class=\"Block SectionCtasBlock CtasBlock align-left is-default mb-small mt-none\" block-id=\"a77e7c\" data-block=\"a77e7c\">\n\n<div class=\"Block-inner SectionCtasBlock-inner\" slot=\"content\">\n<div class=\"Block-content SectionCtasBlock-content\">\n<block-cta class=\"Block CtaBlock\" block-id=\"f33634\" data-block=\"f33634\">\n\n<div class=\"Block-inner CtaBlock-inner\" slot=\"content\">\n<a href=\"https:\/\/www.gong.io\/resources\/guides\/forrester-wave-ci-2023\/\" target=\"_blank\" class=\"Button is-sky is-default Block-link CtaBlock-link\">Get the report<\/a>\n<\/div>\n<\/block-cta>\n\n\n<\/div>\n<\/div>\n<\/block-section-ctas>\n\n\n<\/div><div class=\"Block-aside SectionImageBlock-aside\"><div class=\"radius-none Block-image SectionImageBlock-image\"><img decoding=\"async\" loading=\"lazy\" class=\"image-contain\" :style='{\"aspect-ratio\":\"1214 \\\/ 682\"}' src=\"https:\/\/www.gong.io\/wp-content\/uploads\/2023\/12\/Forrester-wave.png\" alt=\"\" :width='1214' :height='682' ratio=\"1214x682\"><\/div>\n\n<\/div>\n<\/div>\n<\/block-section-image>\n\n\n<\/div>\n<\/div>\n<\/block-section-content>\n\n\n<\/div>\n<\/div>\n<\/block-section>\n\n\n\n<block-section background-color=\"violet\" :background-src-set='{\"1800\":\"https:\\\/\\\/www.gong.io\\\/wp-content\\\/uploads\\\/2023\\\/08\\\/bg-endcap-cta-1.png\"}' :background-opacity='1' background-position=\"center center\" background-size=\"cover\" class=\"Block SectionBlock has-violet-background is-default has-bg color-white mb-none pb-xLarge pt-xLarge hide- z-0 nth-8\" style=\"--block-bg-color:var(--color-violet);--block-z-index:calc(73 + 0)\" block-id=\"a0b804\" data-block=\"a0b804\">\n<div class=\"Block-background SectionBlock-background bg-violet\"><div style=\"background-image:url(https:\/\/www.gong.io\/wp-content\/uploads\/2023\/08\/bg-endcap-cta-1.png);background-position:center center;background-repeat:;background-size:cover;opacity:1\"><\/div><\/div>\n\n<div class=\"Block-wrap SectionBlock-wrap\" slot=\"content\">\n<div class=\"Block-content SectionBlock-content\">\n<block-section-content background-color=\"transparent\" class=\"Block SectionContentBlock align-center is-default color-default mb-small mt-none px-none py-none hide-\" style=\"max-width:1240px;--block-columns:1;--block-width:1240\" block-id=\"b66044\" data-block=\"b66044\">\n<div class=\"Block-background SectionContentBlock-background bg-transparent\"><\/div>\n<div class=\"Block-inner SectionContentBlock-inner\" slot=\"content\">\n<div class=\"Block-content SectionContentBlock-content\">\n<block-columns class=\"Block ColumnsBlock align-center hide-\" style=\"max-width:1240px\" block-id=\"e20c6b\" data-block=\"e20c6b\">\n\n<div class=\"Block-inner ColumnsBlock-inner\" slot=\"content\">\n<div class=\"Grid with-12 has-normalGaps justify-left flex-start\">\n\t\n\t\t\t\t\t<div class=\"Block ColumnBlock pb-none pt-small is-8 is-6--laptop is-12--mobile\">\n\n<div class=\"Block-content ColumnBlock-content\">\n<block-title class=\"Block TitleBlock icon-textEnd color-white has-icon is-h2\" style=\"max-width:533px;--block-icon-size:40px\" block-id=\"bbe284\" data-block=\"bbe284\">\n\n<div class=\"Block-inner TitleBlock-inner\" slot=\"content\">\n<h2 class=\"my-0 h2 Block-title TitleBlock-title\">See the magic of gong in <span class='word-with-icon'>action <div class='ratio-1x1 Block-icon TitleBlock-icon'><img decoding=\"async\" loading=\"lazy\" :style='{\"aspect-ratio\":\"32 \\\/ 32\"}' src=\"https:\/\/www.gong.io\/wp-content\/uploads\/2023\/08\/endcap-title-arrow-1.svg\" alt=\"\"><\/div><\/span><\/h2>\n<\/div>\n<\/block-title>\n\n\n<\/div>\n<\/div>\n\n\t\t\t\t\t<div class=\"Block ColumnBlock pb-none pt-none is-4 is-6--laptop is-12--mobile\">\n\n<div class=\"Block-content ColumnBlock-content\">\n<block-note background-color=\"light-gray\" class=\"Block NoteBlock align-center color-default my-small px-xSmall py-xSmall\" style=\"max-width:600px;--block-image-width:;--block-image-height:\" block-id=\"aea2c5\" data-block=\"aea2c5\">\n<div class=\"Block-background NoteBlock-background bg-lightGray\"><\/div>\n<div class=\"Block-inner NoteBlock-inner\" slot=\"content\">\n<div class=\"Block-content NoteBlock-content\">\n<block-marketo :use-asterisks='false' :use-styles='false' redirect-url=\"\" button-color=\"sky\" button-label=\"Book your demo\" ga-instance-label=\"\" chilipiper-router=\"\" form-values=\"\" consent-to-processing-text=\"\" consent-to-processing-usa-text=\"\" :has-chilipiper-typ='false' base-url=\"\/\/hitthe.gong.io\" munchkin-id=\"185-VCR-682\" :form-id='1050' class=\"Block MarketoBlock has- align-center color-default button-sky\" style=\"--block-button-color:var(--color-sky)\" block-id=\"aca85a\" data-block=\"aca85a\">\n\n<div class=\"Block-inner MarketoBlock-inner\" slot=\"content\">\n<div class=\"Block-content MarketoBlock-content\">\n<block-title class=\"Block TitleBlock text-center color-purpleHaze is-h4\" style=\"max-width:1240px;--block-icon-size:32px\" block-id=\"c0eeed\" data-block=\"c0eeed\">\n\n<div class=\"Block-inner TitleBlock-inner\" slot=\"content\">\n<div class=\"ratio-1x1 Block-icon TitleBlock-icon\"><\/div>\n\n\n<h2 class=\"my-0 h4 Block-title TitleBlock-title\">Thank you for your submission.<\/h2>\n<\/div>\n<\/block-title>\n\n\n<\/div>\n<\/div>\n<\/block-marketo>\n\n\n<\/div>\n<\/div>\n<\/block-note>\n\n\n<\/div>\n<\/div>\n\n\t\t\n\t<\/div>\n<\/div>\n<\/block-columns>\n\n\n<\/div>\n<\/div>\n<\/block-section-content>\n\n\n<\/div>\n<\/div>\n<\/block-section>\n\n\n\n<block-section background-color=\"white\" class=\"Block SectionBlock has-white-background is-default color-default mb-none pb-large pt-large hide- z-0 nth-9\" style=\"--block-bg-color:var(--color-white);--block-z-index:calc(72 + 0)\" block-id=\"b5f696\" data-block=\"b5f696\">\n<div class=\"Block-background SectionBlock-background bg-white\"><\/div>\n<div class=\"Block-wrap SectionBlock-wrap\" slot=\"content\">\n<div class=\"Block-content SectionBlock-content\">\n<block-section-header class=\"Block SectionHeaderBlock text-center mb-small mt-none is-h2\" style=\"max-width:1240px\" block-id=\"e1b46e\" data-block=\"e1b46e\">\n\n<div class=\"Block-inner SectionHeaderBlock-inner\" slot=\"content\">\n<h2 class=\"h2 mt-0 font-inter color-inherit Block-title SectionHeaderBlock-title\">Our Latest Content on Conversation Intelligence<\/h2>\n<\/div>\n<\/block-section-header>\n\n<block-section-content background-color=\"transparent\" class=\"Block SectionContentBlock align-center is-default mb-small mt-none px-none py-none hide-\" style=\"max-width:1240px;--block-columns:1;--block-width:1240\" block-id=\"ecd469\" data-block=\"ecd469\">\n<div 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