{"id":10679,"date":"2023-01-17T14:27:04","date_gmt":"2023-01-17T22:27:04","guid":{"rendered":"https:\/\/www.gong.io\/?page_id=10679"},"modified":"2024-01-18T10:31:20","modified_gmt":"2024-01-18T18:31:20","slug":"call-recording-software","status":"publish","type":"page","link":"https:\/\/www.gong.io\/call-recording-software\/","title":{"rendered":"Call Recording Software"},"content":{"rendered":"\n
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Call Recording Software: Rated #1 By Sales Pros<\/h1>\n

Coach your reps for success and win more deals with call recording software from Gong. Gong records your team\u2019s sales calls on web conferencing and phone and analyzes them with AI. Understand what separates the best from the rest and get in-depth analytics into your team\u2019s calls to replicate winning plays with call recording software.<\/p><\/div>\n\n\n\n\n

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6 Reasons Why You Should Use Call Recording Software<\/h2>\n

I asked our customers why they would recommend using Gong for sales call recording. Here\u2019s what they had to say:<\/p>\n<\/div>\n<\/block-header>\n\n\n\n

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REASON #1<\/strong><\/p>\n

Reps Love It<\/strong><\/div><\/div>\n
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\n\nYep, you read that right. Reps love Gong. They use call recording software to help them with note-taking in calls, to review their game tape and improve, and to learn from top performers on the team. Michael Jordan rewatched every game. What would happen if your reps did too?\n<\/p>\n\n\n<\/div>\n<\/div>\n\n

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REASON #2<\/strong><\/p>\n

Personalized Coaching<\/strong><\/div><\/div>\n
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\n\nManagers love Gong too. They use Gong\u2019s call recording system to proactively identify coaching opportunities in their reps\u2019 calls. Each rep has different strengths and opportunities, and Gong\u2019s AI pinpoints exactly what each rep needs to do to improve their performance and close more deals. Manager of the year over here?\n<\/p>\n\n\n<\/div>\n<\/div>\n\n

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Reason #3<\/p>\n

Total Visibility<\/strong><\/div><\/div>\n
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\n\nGong\u2019s sales call recording software captures all of your customer-facing interactions on web conferencing, VOIP, phone, in-person meetings and email. That means that you get to validate with a third party \u2013 the customer \u2013 that your deals are where reps say they are. Gong is a truth serum for your pipeline.\n<\/p>\n\n\n<\/div>\n<\/div>\n\n

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Reason #4<\/p>\n

Market Insights<\/strong><\/div><\/div>\n
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\n\nWhat are customers saying? Which competitors are beating you and why? How are they reacting to new pricing, messaging, or feature rollout? The answer is in the conversations. Gong uses AI to turn your sales call recordings into a goldmine of actionable insights for your business and helps you double down where it works.\n<\/p>\n\n\n<\/div>\n<\/div>\n\n

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Reason #5<\/p>\n

Company-Wide<\/strong><\/div><\/div>\n
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\n\nSales call recordings can be shared to anyone in your team. Marketing for messaging. Product for feedback. CS for handoffs. That way, your company can put the customer front and center and create raving fans.\n<\/p>\n\n\n<\/div>\n<\/div>\n\n

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Reason #6<\/p>\n

Faster Onboarding<\/strong><\/div><\/div>\n
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\n\nReduce ramp time by using call recording software to onboard new reps. That means faster quota attainment. Better retention rates. No more call shadowing. And backing mock call training with genuine calls. It\u2019s like training new reps<\/a> using real life conversations with actual customers. \n<\/p>\n\n\n<\/div>\n<\/div>\n\n\n<\/div>\n<\/div>\n<\/block-frequently-asked-questions>\n\n\n<\/div>\n<\/div>\n\n\t\t\n\t<\/div>\n<\/div>\n<\/block-columns>\n\n\n<\/div>\n<\/div>\n<\/block-section-content>\n\n\n<\/div>\n<\/div>\n<\/block-section>\n\n\n\n\n

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Why Use Gong for Call Recording?<\/h2>\n<\/div>\n<\/block-title>\n\n\n<\/div>\n<\/div>\n\n\t\t\t\t\t
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\n\nGong\u2019s call recording software just works. Whichever web conferencing platform or VOIP system you use for calls, whichever CRM software (Salesforce and more) your team relies on to track sales: Gong integrates with it.\n<\/p>\n\n

\n\nGong also transcribes your sales call recordings. That way you can search through calls and highlight specific parts of the conversation that matter to you. It\u2019s like Google search, but for your sales calls.\n<\/p>\n\n

\n\nGong\u2019s AI beats the competition. That means you\u2019ll be able to turn sales call recordings into actionable insights without lifting a finger. Pretty cool, huh?\n<\/p>\n\n

\n\nBut don\u2019t just take our word for it. Gong is rated #1 for call recording software on G2 Crowd by 5,000+ users.\n<\/p>\n\n\n<\/div>\n<\/div>\n\n\t\t\n\t<\/div>\n<\/div>\n<\/block-columns>\n\n\n<\/div>\n<\/div>\n<\/block-section-content>\n\n\n<\/div>\n<\/div>\n<\/block-section>\n\n\n\n\n

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Here\u2019s what Gong\u2019s sales call recording software looks like in action<\/h2>\n<\/div>\n<\/block-section-header>\n\n\n
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Find what separates the best from the rest<\/p><\/div>\n

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Find what separates the best from the rest<\/p><\/div>\n

Help sellers level up their skills by listening to best-of-the-best sales call recordings from top performers on your team.<\/div>\n<\/div>\n<\/div>\n<\/block-flip-cards-item>\n\n\n\n
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See what works (and what doesn\u2019t)<\/p><\/div>\n

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See what works (and what doesn\u2019t)<\/p><\/div>\n

Get data-driven recommendations and share every winning play \u2013 discovery, competitive deal, closing \u2013 with your team.<\/div>\n<\/div>\n<\/div>\n<\/block-flip-cards-item>\n\n\n\n
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Uncover competitive deals<\/p><\/div>\n

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Uncover competitive deals<\/p><\/div>\n

Track when competitors come up in sales call recordings and which deals are impacted to capture the lion\u2019s share of your market.<\/div>\n<\/div>\n<\/div>\n<\/block-flip-cards-item>\n\n\n\n
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Coach your reps to stardom<\/p><\/div>\n

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Coach your reps to stardom<\/p><\/div>\n

Find out where each rep can improve and drive faster onboarding and higher quota attainment across your team.<\/div>\n<\/div>\n<\/div>\n<\/block-flip-cards-item>\n\n\n<\/div>\n<\/div>\n<\/block-flip-cards>\n\n\n<\/div>\n<\/div>\n<\/block-section-content>\n\n\n<\/div>\n<\/div>\n<\/block-section>\n\n\n\n\n
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How does Gong\u2019s phone call recording system work?<\/h2>\n

Glad you asked. Here\u2019s what goes on behind the scenes of a Gong call recording:<\/p>\n<\/div>\n<\/block-section-header>\n\n\n

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STEP 1<\/h2>\n<\/div>\n<\/block-title>\n\n

\n\nGong accesses your sales team\u2019s G Suite or Office 365 calendars and picks up your meeting schedule.\n<\/p>\n\n\n<\/div>\n<\/div>\n<\/block-cards-item>\n\n\n

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Step 2<\/h2>\n<\/div>\n<\/block-title>\n\n

\n\nGong then automatically records both the audio and video of your conversations, or gets recordings from your or VOIP\/Phone provider for analysis.\n<\/p>\n\n\n<\/div>\n<\/div>\n<\/block-cards-item>\n\n\n

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Step 3<\/h2>\n<\/div>\n<\/block-title>\n\n

\n\nYour call recordings are stored in Gong and you can listen to or watch them anytime.\n<\/p>\n\n\n<\/div>\n<\/div>\n<\/block-cards-item>\n\n\n

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Step 4<\/h2>\n<\/div>\n<\/block-title>\n\n

\n\nGong analyzes and transcribes your calls, and identifies key topics. This means that you can always focus on the conversation and not worry about taking notes.\n<\/p>\n\n\n<\/div>\n<\/div>\n<\/block-cards-item>\n\n\n<\/div>\n<\/div>\n<\/block-cards>\n\n\n<\/div>\n<\/div>\n<\/block-section-content>\n\n\n<\/div>\n<\/div>\n<\/block-section>\n\n\n\n\n

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More Than Call Recording Software<\/h2>\n

Gong does so much more than record sales calls. Gong is a\u00a0
top-rated Conversation Intelligence platform<\/a>\u00a0(emphasis on intelligence). It uses AI and machine learning to help you gain critical insights into what\u2019s happening with your sales team, your deals, and your market.

For an in-depth look at conversation intelligence (CI) platforms and how they work, check out\u00a0The Forrester Wave\u2122<\/strong>\u00a0report, where they vote Gong as the #1 leader in Conversation Intelligence for B2B Revenue.<\/p><\/div>\n\n\n\n\n

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Say Goodbye Opinions and Hello Reality<\/h2><\/div>\n\n\n
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\n\nWaiting on the sidelines? Team up with thousands of leaders beating the new path to revenue.\n<\/p>\n\n\n\n

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What our customers say<\/h2>\n<\/div>\n<\/block-section-header>\n\n\n\n
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