{"id":3096,"date":"2022-11-23T12:39:26","date_gmt":"2022-11-23T20:39:26","guid":{"rendered":"https:\/\/www.gong.io\/?page_id=3096"},"modified":"2023-09-12T10:10:08","modified_gmt":"2023-09-12T17:10:08","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.gong.io\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n
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FREQUENTLY ASKED QUESTIONS ABOUT GONG’S REVENUE INTELLIGENCE PLATFORM
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What is Gong?<\/strong><\/div><\/div>\n
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\n\nGong is the #1 revenue intelligence platform for B2B sales teams. It helps you close more deals by shining the light on your team\u2019s sales conversations. It records, transcribes, and analyzes all sales calls so you can drive sales effectiveness across your entire team.\n<\/p>\n\n

\n\nFind out why sales leaders rave about Gong: See it in action<\/a>.\n<\/p>\n\n\n<\/div>\n<\/div>\n\n

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How does Gong work?<\/strong><\/div><\/div>\n
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\n\nConnect Your Calendar<\/strong>\n<\/p>\n\n

\n\nGong starts with a simple calendar integration that takes three clicks to set up. Once connected, Gong \u201cscans\u201d each sales reps\u2019 calendar looking for upcoming sales meetings, calls, or demos to record.\n<\/p>\n\n\n<\/div>\n<\/div>\n\n\t\t\t\t\t

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\n\nRecord<\/strong>\n<\/p>\n\n

\n\nThe \u201cGong bot\u201d will then join each scheduled sales call as a virtual meeting attendee to record the session. Both audio and video (such as screen shares, presentations, and demos) are recorded.\n<\/p>\n\n\n<\/div>\n<\/div>\n\n\t\t\n\t\n\t\t\t\t\t

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\n\nTranscribe<\/strong>\n<\/p>\n\n

\n\nEach sales call is automatically transcribed from speech to text.\n<\/p>\n\n\n<\/div>\n<\/div>\n\n\t\t\t\t\t

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\n\nAnalyze<\/strong>\n<\/p>\n\n

\n\nOnce each call is finished, Gong uses conversation analytics technology to analyze sales calls at the individual and aggregate level.\n<\/p>\n\n\n<\/div>\n<\/div>\n\n\t\t\n\t\n\t\t\t\t\t

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\n\nWhat if I already have recorded calls?<\/strong>\n<\/p>\n\n

\n\nIf you\u2019re already recording your calls via your phone system, dialer, or some other method, you\u2019ll connect Gong to that platform. All call recordings from that point on will automatically be imported into the Gong platform where they will be transcribed, analyzed, and housed.\n<\/p>\n\n\n<\/div>\n<\/div>\n\n\t\t\t\t\t

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\n\nGet started in 1 hour, set up is only a few clicks away: Get started<\/a>.\n<\/p>\n\n\n<\/div>\n<\/div>\n\n

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Who is Gong for?<\/strong><\/div><\/div>\n
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\n\nGong is best for professional B2B sales teams looking to drive up the effectiveness of their sales conversations. Here are the roles we most commonly serve:\n<\/p>\n\n\n\n

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\n\nSales Leaders<\/a><\/strong>\n<\/p>\n\n

\n\nGong starts with a simple calendar integration that takes three clicks to set up. Once connected, Gong \u201cscans\u201d each sales reps\u2019 calendar looking for upcoming sales meetings, calls, or demos to record.\n<\/p>\n\n\n<\/div>\n<\/div>\n\n\t\t\t\t\t

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\n\nFrontline Sales Managers<\/a><\/strong>\n<\/p>\n\n

\n\nThe \u201cGong bot\u201d will then join each scheduled sales call as a virtual meeting attendee to record the session. Both audio and video (such as screen shares, presentations, and demos) are recorded.\n<\/p>\n\n\n<\/div>\n<\/div>\n\n\t\t\n\t\n\t\t\t\t\t

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\n\nSales Enablement<\/a><\/strong>\n<\/p>\n\n

\n\nEach sales call is automatically transcribed from speech to text.\n<\/p>\n\n\n<\/div>\n<\/div>\n\n\t\t\t\t\t

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\n\nSales Reps<\/a><\/strong>\n<\/p>\n\n

\n\nOnce each call is finished, Gong uses conversation analytics technology to analyze sales calls at the individual and aggregate level.\n<\/p>\n\n\n<\/div>\n<\/div>\n\n\t\t\n\t\n\t\t\t\t\t\t\t\n\t<\/div>\n<\/div>\n<\/block-columns>\n\n\n<\/div>\n<\/div>\n\n

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What problems does Gong address?<\/strong><\/div><\/div>\n
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