{"id":3366,"date":"2022-11-29T12:33:14","date_gmt":"2022-11-29T20:33:14","guid":{"rendered":"https:\/\/www.gong.io\/?page_id=3366"},"modified":"2024-03-06T09:07:34","modified_gmt":"2024-03-06T17:07:34","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.gong.io\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n
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Privacy policy<\/h2>\n<\/div>\n<\/block-section-header>\n\n\n<\/div>\n<\/div>\n<\/block-section>\n\n\n\n\n
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\n\nThis Privacy Policy describes how Gong.io Ltd. and its affiliated companies (collectively, \u201cGong<\/strong>\u201d, \u201cwe<\/strong>\u201d, \u201cour<\/strong>\u201d or \u201cus<\/strong>\u201d) collects, stores, uses and discloses the following categories of personal data:\n<\/p>\n\n\n\n

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  1. Customer Data<\/strong>: personal data (as defined in Section 1<\/a>) that we collect, process and manage on behalf of our business customers (each, a \u201cCustomer<\/strong>\u201d; collectively, \u201cCustomers<\/strong>\u201d), as part of the Gong products and services described on one or more applicable order forms (\u201cPlatform<\/strong>\u201d).
    We process such Customer Data on behalf of and under the instruction of the respective Customer, in accordance with our     Data Processing Addendum<\/a> with them. Accordingly, this Privacy Policy (which describes Gong\u2019s privacy and data processing practices) does not apply to the privacy and data processing practices of our Customers. To learn about the privacy policy and practices of our Customers, please contact them directly.<\/li>\n<\/div>\n<\/block-list-item>\n\n\n\n
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  2. User Data<\/strong>: personal data concerning individuals acting on behalf of our Customers in respect of their engagement with Gong, and users of the Platform on behalf of such Customers, e.g., the account administrators and users, billing contacts and authorized signatories on behalf of the Customer (collectively, \u201cUsers<\/strong>\u201d); as well as the Customer\u2019s business needs and preferences, as identified to us or recognized through our engagement with them;<\/li>\n<\/div>\n<\/block-list-item>\n\n\n\n
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  3. Prospect Data<\/strong>: data relating to visitors of our website (www.gong.io), participants at our events, and any other prospective customer, user or partner (collectively, \u201cProspects<\/strong>\u201d) who visits or otherwise interacts with our website, online ads and content, emails, integrations or communications under our control (the \u201cSites<\/strong>\u201d, and collectively with the Platform, the \u201cServices<\/strong>\u201d).<\/li>\n<\/div>\n<\/block-list-item>\n\n<\/ol>\n<\/div>\n<\/block-list>\n\n

    \n\nSpecifically, this Privacy Policy describes our practices regarding:\n<\/p>\n\n\n\n

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    1. Data Collection & Processing<\/a><\/li>\n<\/div>\n<\/block-list-item>\n\n\n\n
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    2. Data Uses<\/a><\/li>\n<\/div>\n<\/block-list-item>\n\n\n\n
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    3. Data Location<\/a><\/li>\n<\/div>\n<\/block-list-item>\n\n\n\n
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    4. Data Retention<\/a><\/li>\n<\/div>\n<\/block-list-item>\n\n\n\n
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    5. Data Disclosure<\/a><\/li>\n<\/div>\n<\/block-list-item>\n\n\n\n
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    6. Cookies and Data Collection Technologies<\/a><\/li>\n<\/div>\n<\/block-list-item>\n\n\n\n
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    7. Communications<\/a><\/li>\n<\/div>\n<\/block-list-item>\n\n\n\n
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    8. Data Security<\/a><\/li>\n<\/div>\n<\/block-list-item>\n\n\n\n
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    9. Data Subject Rights<\/a><\/li>\n<\/div>\n<\/block-list-item>\n\n\n\n
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    10. Data Controller\/Processor<\/a><\/li>\n<\/div>\n<\/block-list-item>\n\n\n\n
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    11. Opt-Out of Sale\/Sharing<\/a><\/li>\n<\/div>\n<\/block-list-item>\n\n\n\n
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    12. Additional Notice & Contact Details<\/a><\/li>\n<\/div>\n<\/block-list-item>\n\n<\/ol>\n<\/div>\n<\/block-list>\n\n

      \n\nIf you are a Customer<\/strong>, User<\/strong> or Prospect<\/strong>, please read this Privacy Policy carefully and make sure that you fully understand it.\n<\/p>\n\n

      \n\nOur Services are designed for businesses and are not intended for personal or household use. Accordingly, we treat all personal data covered by this Privacy Policy, including information about any visitors to our Sites, as pertaining to individuals acting as business representatives, rather than in their personal capacity.\n<\/p>\n\n

      \n\nYou are not legally required to provide us with any personal data. If you do not wish to provide us with your personal data, or to have it processed by us or any of our Service Providers (as defined below), please do not provide it to us and avoid any interaction with us or with our Sites, or use our Services.\n<\/p>\n\n

      \n\n<\/a>1. Data Collection & Processing<\/strong>\n<\/p>\n\n

      \n\nWhen we use the terms \u201cpersonal data<\/strong>\u201d or \u201cpersonal information<\/strong>\u201d in this Privacy Policy, we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to an individual. It does not include aggregated or deidentified information that is maintained in a form that is not reasonably capable of being associated with or linked to an individual.\n<\/p>\n\n

      \n\nSometimes we collect personal data automatically when an individual interacts with our Services or Sites (such as through our website chat feature) and sometimes we collect personal data directly from an individual. At times, we may collect personal data about an individual from other sources and third parties (such as our Customers and Service Providers), even before our first direct interaction. Gong does not collect, use, or disclose sensitive personal data.\n<\/p>\n\n

      \n\nWe may collect or generate the following types of personal data about individuals through the Services:\n<\/p>\n\n\n\n

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