{"id":44084,"date":"2023-10-17T07:45:00","date_gmt":"2023-10-17T14:45:00","guid":{"rendered":"https:\/\/www.gong.io\/?p=44084"},"modified":"2023-10-18T10:21:05","modified_gmt":"2023-10-18T17:21:05","slug":"customers-voted-gong-to-the-top-of-g2s-revenue-operations-and-intelligence-category-again","status":"publish","type":"post","link":"https:\/\/www.gong.io\/blog\/customers-voted-gong-to-the-top-of-g2s-revenue-operations-and-intelligence-category-again\/","title":{"rendered":"Customers voted Gong to the top of G2\u2019s Revenue Operations and Intelligence Category (again!)"},"content":{"rendered":"<block-post-template class=\"Block PostTemplateBlock\" block-id=\"c25e1f\" data-block=\"c25e1f\">\n\n<div class=\"Block-wrap PostTemplateBlock-wrap\" slot=\"content\">\n<div class=\"Block-content PostTemplateBlock-content\">\n<block-post-hero active__trigger=\"mounted\" class=\"Block PostHeroBlock\" block-id=\"fc7ffb\" data-block=\"fc7ffb\">\n\n<div class=\"Block-inner PostHeroBlock-inner\" slot=\"content\">\n<div class=\"Block-content PostHeroBlock-content\">\n<block-post-hero-content class=\"Block PostHeroContentBlock\" block-id=\"d38b92\" data-block=\"d38b92\">\n\n<div class=\"Block-inner PostHeroContentBlock-inner\" slot=\"content\">\n<div class=\"Block-link PostHeroContentBlock-link\"><svg width=\"6\" height=\"10\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M5 9 1 5l4-4\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linejoin=\"round\" aria-hidden=\"true\"><\/svg><a href=\"\/blog\">Back to blog<\/a><\/div>\n\n<div class=\"Block-byline PostHeroContentBlock-byline\">\n<div class=\"Block-avatar PostHeroContentBlock-avatar\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.gong.io\/wp-content\/uploads\/2024\/10\/1692914382395.jpg\" width=\"56\" height=\"56\" alt=\"Ben Brownlee\"><\/div>\n<p class=\"Block-author PostHeroContentBlock-author\">Ben Brownlee<\/p>\n<p class=\"Block-role PostHeroContentBlock-role\">Chief Customer Officer at SOCi<\/p><\/div>\n<\/div>\n<\/block-post-hero-content>\n\n\n<\/div>\n<\/div>\n<\/block-post-hero>\n\n<block-post-body class=\"Block PostBodyBlock\" block-id=\"d6426e\" data-block=\"d6426e\">\n\n<div class=\"Block-inner PostBodyBlock-inner\" slot=\"content\">\n<div class=\"Block-featuredImage PostBodyBlock-featuredImage\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"512\" src=\"https:\/\/www.gong.io\/wp-content\/uploads\/2023\/10\/Gong_G2_Grid_2023.png\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.gong.io\/wp-content\/uploads\/2023\/10\/Gong_G2_Grid_2023.png 1025w, https:\/\/www.gong.io\/wp-content\/uploads\/2023\/10\/Gong_G2_Grid_2023-300x150.png 300w, https:\/\/www.gong.io\/wp-content\/uploads\/2023\/10\/Gong_G2_Grid_2023-768x384.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/div><div class=\"Block-content PostBodyBlock-content\">\n<block-post-body-content class=\"Block PostBodyContentBlock\" block-id=\"feb8b8\" data-block=\"feb8b8\">\n\n<div class=\"Block-inner PostBodyContentBlock-inner\" slot=\"content\">\n<div class=\"Block-byline PostBodyContentBlock-byline\"><div class=\"Block-avatar PostBodyContentBlock-avatar\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.gong.io\/wp-content\/uploads\/2024\/10\/1692914382395.jpg\" width=\"56\" height=\"56\" alt=\"Ben Brownlee\"><\/div>\n<p class=\"Block-author PostBodyContentBlock-author\">Written by Ben Brownlee<\/p>\n<p class=\"Block-role PostBodyContentBlock-role\">Chief Customer Officer at SOCi<\/p>\n<div class=\"Block-bio PostBodyContentBlock-bio\"><span data-sheets-root=\"1\">Ben Brownlee is the Chief Customer Officer at SOCi, where he leverages over 25 years of experience to drive customer success and digital marketing innovation. Prior to joining SOCi, Ben served as the Chief Customer Officer at Gong, where he played a key role in overseeing the customer journey and using AI-driven insights to enhance revenue growth and customer retention. He also held leadership roles at Blackbaud, guiding the company\u2019s growth from $100M to over $1B in ARR. Ben is known for his expertise in customer success, account expansion, and revenue generation.<\/span><\/div><\/div><div class=\"Block-content PostBodyContentBlock-content\">\n<block-title class=\"Block TitleBlock is-h2\" style=\"max-width:1240px;--block-icon-size:32px\" block-id=\"f4c63e\" data-block=\"f4c63e\">\n\n<div class=\"Block-inner TitleBlock-inner\" slot=\"content\">\n<div class=\"ratio-1x1 Block-icon TitleBlock-icon\"><\/div>\n\n\n<h2 class=\"my-0 h2 Block-title TitleBlock-title\"><strong>\u201cWe have the #1 Revenue Operations &amp; Intelligence (RO&amp;I) software in the world.\u201d<\/strong><br><\/h2>\n<\/div>\n<\/block-title>\n\n<p class=\"font-normal is-normalSize\" style=\"max-width:1240px\">\n\nAnyone can make that claim, and many have.\n<\/p>\n\n<p class=\"font-normal is-normalSize\" style=\"max-width:1240px\">\n\nBut when G2, the largest and most trusted software marketplace, tells you it\u2019s true based on peer-to-peer reviews (like they did <a href=\"https:\/\/www.gong.io\/blog\/gong-g2-rank-1-revenue-operations-intelligence-winter-2023\/\">last year), that\u2019s worth celebrating.<\/a>\n<\/p>\n\n<p class=\"font-normal is-normalSize\" style=\"max-width:1240px\">\n\nThat\u2019s why we\u2019re particularly pleased to announce that thanks to the love of our <a href=\"https:\/\/www.gong.io\/raving-fans\/\">Raving Fans<\/a>, Gong scored #1 in 17 categories and is once again #1 in G2\u2019s ratings of Revenue Operations &amp; Intelligence (RO&amp;I) Software:\n<\/p>\n\n<block-image class=\"Block ImageBlock align-center text-center mb-xSmall mt-none hide-\" style=\"max-width:max(px, 100px)\" block-id=\"a5e189\" data-block=\"a5e189\">\n\n<div class=\"Block-inner ImageBlock-inner\" slot=\"content\">\n<div class=\"radius- shadow- Block-image ImageBlock-image\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/lh7-us.googleusercontent.com\/sMW7zC7SK1-oNj44xgdFjy0Y0p9IVnpV5tXtV0DfOeNqpiaYxHiNxu1JgY70SxxLTzdXmuvgPxCQSioMSHbWIFz8DzGkfw7Q2tfYJDiUyUAB9ELxwPzAU17J7GaJcrqBXcS5DhCpHommtqeW2kjpBNA\" alt=\"\" :width='null' :height='null' ratio=\"x\"><\/div>\n<\/div>\n<\/block-image>\n\n<p class=\"font-normal is-normalSize\" style=\"max-width:1240px\">\n\nThis #1 ranking is based on 717 <a href=\"https:\/\/www.g2.com\/products\/gong\/reviews?utf8=%E2%9C%93&amp;filters%5Bnps_score%5D=5&amp;filters%5Bcomment_answer_values%5D=&amp;filters%5Bkeyphrases%5D=&amp;order=g2_default\">reviews<\/a> with a score of 100 (4 or 5 stars) in \u201cSatisfaction\u201d and 97 in \u201cMarket Presence,\u201d for a total G2 score of 98.&nbsp;\n<\/p>\n\n<p class=\"font-normal is-normalSize\" style=\"max-width:1240px\">\n\n<strong>Here are some more key stats that are getting a lot of attention:&nbsp;<\/strong>\n<\/p>\n\n<block-list class=\"Block ListBlock gap-normal font-normal marker-color-lilac is-normalSize marker-style-default\" style=\"max-width:1240px;--block-marker-color:var(--color-lilac)\" block-id=\"bf7858\" data-block=\"bf7858\">\n\n<div class=\"Block-inner ListBlock-inner\" slot=\"content\">\n<ul><block-list-item class=\"Block ListItemBlock\" block-id=\"f33564\" data-block=\"f33564\">\n\n<div class=\"Block-inner ListItemBlock-inner\" slot=\"content\">\n<li class=\"has-default-color has-text-color\">100% of users rated Gong 4 or 5 stars<\/li>\n<\/div>\n<\/block-list-item>\n\n<block-list-item class=\"Block ListItemBlock\" block-id=\"f33564\" data-block=\"f33564\">\n\n<div class=\"Block-inner ListItemBlock-inner\" slot=\"content\">\n<li class=\"has-default-color has-text-color\">91% of users believe Gong is headed in the right direction<\/li>\n<\/div>\n<\/block-list-item>\n\n<block-list-item class=\"Block ListItemBlock\" block-id=\"f33564\" data-block=\"f33564\">\n\n<div class=\"Block-inner ListItemBlock-inner\" slot=\"content\">\n<li class=\"has-default-color has-text-color\">96% of users said they would be likely to recommend Gong<\/li>\n<\/div>\n<\/block-list-item>\n\n<block-list-item class=\"Block ListItemBlock\" block-id=\"f33564\" data-block=\"f33564\">\n\n<div class=\"Block-inner ListItemBlock-inner\" slot=\"content\">\n<li class=\"has-default-color has-text-color\">Gong is #1 in the Enterprise Implementation Index<\/li>\n<\/div>\n<\/block-list-item>\n\n<block-list-item class=\"Block ListItemBlock\" block-id=\"f33564\" data-block=\"f33564\">\n\n<div class=\"Block-inner ListItemBlock-inner\" slot=\"content\">\n<li class=\"has-default-color has-text-color\">Gong is #1 in the Relationship Index: Includes Quality of Support Rating<\/li>\n<\/div>\n<\/block-list-item>\n\n<block-list-item class=\"Block ListItemBlock\" block-id=\"f33564\" data-block=\"f33564\">\n\n<div class=\"Block-inner ListItemBlock-inner\" slot=\"content\">\n<li class=\"has-default-color has-text-color\">Gong is #1 in the Results Index: Includes ROI data<\/li>\n<\/div>\n<\/block-list-item>\n\n<\/ul>\n<\/div>\n<\/block-list>\n\n<p class=\"font-normal is-normalSize\" style=\"max-width:1240px\">\n\nThese numbers are the result of a steadfast dedication to our customers, the continuous improvement of our platform, and a thirst to always lead the way in industry innovations. (\u201c<em>Creating Raving Fans\u201d is one of our eight<\/em><a href=\"https:\/\/www.gong.io\/operating-principles\/\"><em> <\/em><em>core values<\/em><\/a><em>.<\/em>)\n<\/p>\n\n<p class=\"font-xxLarge is-xxLargeSize has-inherit-color\" style=\"max-width:1240px\">\n\n<strong>What does this #1 rating on G2 mean for you?<\/strong>\n<\/p>\n\n<p class=\"font-normal is-normalSize\" style=\"max-width:1240px\">\n\nReview sites like G2 contain voice-of-the-customer information that becomes part of the feedback loop we act on. It\u2019s part of how we provide you with a revenue intelligence platform that transforms your organization, enabling the ultimate in business efficiency and informed decision-making.\n<\/p>\n\n<p class=\"font-normal is-normalSize\" style=\"max-width:1240px\">\n\nIn the past year, for example, we\u2019ve heard loud and clear the urgency of using AI to take sales engagement, deal execution, revenue attainment, forecasting, and every other aspect of your revenue organization to the next level.\n<\/p>\n\n<p class=\"font-normal is-normalSize\" style=\"max-width:1240px\">\n\nHere\u2019s how Gong has delivered on those critical business workflows in the past 9-12 months:&nbsp;\n<\/p>\n\n<block-list class=\"Block ListBlock gap-normal font-normal marker-color-lilac is-normalSize marker-style-default\" style=\"max-width:1240px;--block-marker-color:var(--color-lilac)\" block-id=\"bf7858\" data-block=\"bf7858\">\n\n<div class=\"Block-inner ListBlock-inner\" slot=\"content\">\n<ul><block-list-item class=\"Block ListItemBlock\" block-id=\"f33564\" data-block=\"f33564\">\n\n<div class=\"Block-inner ListItemBlock-inner\" slot=\"content\">\n<li class=\"has-default-color has-text-color\">Partnered with Snowflake to launch <a href=\"https:\/\/www.gong.io\/insights\/\">Gong Insights<\/a>, which brings Gong data into your business intelligence (BI) tools<\/li>\n<\/div>\n<\/block-list-item>\n\n<block-list-item class=\"Block ListItemBlock\" block-id=\"f33564\" data-block=\"f33564\">\n\n<div class=\"Block-inner ListItemBlock-inner\" slot=\"content\">\n<li class=\"has-default-color has-text-color\">Reimagined sales engagement using AI in <a href=\"https:\/\/www.gong.io\/engage\/\">Gong Engage<\/a><\/li>\n<\/div>\n<\/block-list-item>\n\n<block-list-item class=\"Block ListItemBlock\" block-id=\"f33564\" data-block=\"f33564\">\n\n<div class=\"Block-inner ListItemBlock-inner\" slot=\"content\">\n<li class=\"has-default-color has-text-color\">Brought you <a href=\"https:\/\/www.gong.io\/product\/call-spotlight\/\">Gong Spotlight<\/a>, a generative AI solution that gives revenue teams accurate summaries and suggested next steps based on their customer interactions<\/li>\n<\/div>\n<\/block-list-item>\n\n<block-list-item class=\"Block ListItemBlock\" block-id=\"f33564\" data-block=\"f33564\">\n\n<div class=\"Block-inner ListItemBlock-inner\" slot=\"content\">\n<li class=\"has-default-color has-text-color\">Added 40+ new partners to the <a href=\"https:\/\/www.gong.io\/partners\/\">Gong Partner Network<\/a><\/li>\n<\/div>\n<\/block-list-item>\n\n<\/ul>\n<\/div>\n<\/block-list>\n\n<p class=\"font-normal is-normalSize\" style=\"max-width:1240px\">\n\nAnd we\u2019re not stopping there. Far from it.\n<\/p>\n\n\n<\/div>\n<\/div>\n<\/block-post-body-content>\n\n\n<\/div>\n<\/div>\n<\/block-post-body>\n\n<block-post-aside class=\"Block PostAsideBlock\" block-id=\"a9c8ba\" data-block=\"a9c8ba\">\n\n<div class=\"Block-inner PostAsideBlock-inner\" slot=\"content\">\n<div class=\"Block-content PostAsideBlock-content\">\n<block-post-aside-signup class=\"Block PostAsideSignupBlock py-xSmall\" block-id=\"e4cd6a\" data-block=\"e4cd6a\">\n\n<div class=\"Block-inner PostAsideSignupBlock-inner\" slot=\"content\">\n<h2 class=\"font-inter Block-title PostAsideSignupBlock-title\">See the magic of Gong in action<\/h2><div class=\"Block-content PostAsideSignupBlock-content\">\n<block-marketo :use-asterisks='false' :use-styles='false' redirect-url=\"\" button-color=\"lavender\" button-label=\"Subscribe\" ga-instance-label=\"\" chilipiper-router=\"\" form-values=\"\" consent-to-processing-text=\"\" consent-to-processing-usa-text=\"\" :has-chilipiper-typ='false' base-url=\"\/\/hitthe.gong.io\" munchkin-id=\"185-VCR-682\" :form-id='1069' class=\"Block MarketoBlock has- align-center color-default button-lavender\" style=\"max-width:400px;--block-button-color:var(--color-lavender)\" block-id=\"e06c40\" data-block=\"e06c40\">\n\n<div class=\"Block-inner MarketoBlock-inner\" slot=\"content\">\n<div class=\"Block-content MarketoBlock-content\">\n<block-title class=\"Block TitleBlock text-center is-h4\" style=\"max-width:1240px;--block-icon-size:32px\" block-id=\"fd5276\" data-block=\"fd5276\">\n\n<div class=\"Block-inner TitleBlock-inner\" slot=\"content\">\n<div class=\"ratio-1x1 Block-icon TitleBlock-icon\"><\/div>\n\n\n<h2 class=\"my-0 h4 Block-title TitleBlock-title\">Thank you for your submission.<\/h2>\n<\/div>\n<\/block-title>\n\n\n<\/div>\n<\/div>\n<\/block-marketo>\n\n\n<\/div>\n<\/div>\n<\/block-post-aside-signup>\n\n\n<\/div>\n<\/div>\n<\/block-post-aside>\n\n\n<\/div>\n<\/div>\n<\/block-post-template>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":83,"featured_media":44085,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[231,69,222],"tags":[237,71,216],"class_list":["post-44084","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-gong-news","category-revenue-intelligence","category-sales-and-revenue-operations","tag-customer-success","tag-revenue-intelligence","tag-revenue-operations"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.4 - 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