{"id":49984,"date":"2024-04-22T10:53:33","date_gmt":"2024-04-22T17:53:33","guid":{"rendered":"https:\/\/www.gong.io\/?post_type=patterns-case-study&p=49984"},"modified":"2025-02-05T10:36:45","modified_gmt":"2025-02-05T18:36:45","slug":"how-bluegraces-reps-got-an-88-lift-in-reply-rates-using-gong-engage","status":"publish","type":"patterns-case-study","link":"https:\/\/www.gong.io\/case-studies\/how-bluegraces-reps-got-an-88-lift-in-reply-rates-using-gong-engage\/","title":{"rendered":"How BlueGrace’s reps got an 88% lift in reply rates using Gong Engage"},"content":{"rendered":"\n\n
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<\/h1>\n<\/div>\n<\/block-case-study-hero-title>\n\n\n\n
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88%<\/div>\n
Increase in reply rates<\/div>\n<\/div>\n<\/block-factoid>\n\n\n\n
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52%<\/div>\n
Increase in calls and email execution<\/div>\n<\/div>\n<\/block-factoid>\n\n\n<\/div>\n<\/div>\n<\/block-factoids>\n\n\n\n
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The Challenge<\/h2>\n<\/div>\n<\/block-title>\n\n

\n\nBlueGrace needed to boost its pipeline and conversion rates in a competitive market. When “spray-and-pray” outreach tactics didn’t work, they turned to Gong Engage \u2014 a full-cycle sales engagement solution \u2014 to fully transform their sales engagement workflows and improve coaching.\n<\/p>\n\n\n\n

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The Outcome<\/h2>\n<\/div>\n<\/block-title>\n\n

\n\nBlueGrace sellers now use Engage to create higher-quality outreach that gets 88% more responses. Engage’s workflow efficiency gains and AI-backed, prioritized to-do lists help those same reps execute 52% more calls and emails, and touch 49% more accounts.\n<\/p>\n\n\n<\/div>\n<\/div>\n<\/block-case-study-hero-content>\n\n\n\n

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headquarters<\/p>\n

Riverview, FL<\/p><\/div>\n

Founded<\/p>\n

2009<\/p><\/div>\n

Company size<\/p>\n

700+<\/p><\/div>\n

industry<\/p>\n

Transportation & Storage<\/p><\/div><\/div>\n<\/div>\n<\/block-case-study-hero-facts>\n\n\n<\/div>\n<\/div>\n<\/block-case-study-hero>\n\n\n\n\n\n

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