{"version":"1.0","provider_name":"Gong","provider_url":"https:\/\/www.gong.io","author_name":"Suchibaksmita Sahoo","author_url":"https:\/\/www.gong.io\/blog\/author\/suchibaksmita-sahoogong-io\/","title":"Visibility, collaboration, and predictability: LogicMonitor increases CSM capacity by 20% - Gong","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"H4lDDEt33K\"><a href=\"https:\/\/www.gong.io\/case-studies\/visibility-collaboration-and-predictability-logicmonitor-increases-csm-capacity-by-20\/\">Visibility, collaboration, and predictability: LogicMonitor increases CSM capacity by 20%<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.gong.io\/case-studies\/visibility-collaboration-and-predictability-logicmonitor-increases-csm-capacity-by-20\/embed\/#?secret=H4lDDEt33K\" width=\"600\" height=\"338\" title=\"&#8220;Visibility, collaboration, and predictability: LogicMonitor increases CSM capacity by 20%&#8221; &#8212; Gong\" data-secret=\"H4lDDEt33K\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"http:\/\/live-gong-io.pantheonsite.io\/wp-content\/uploads\/2024\/09\/1710883950759.png","thumbnail_width":900,"thumbnail_height":505,"description":"LogicMonitor CSMs save time by using Gong to gain insight into the full customer lifecycle, simplify playbooks, and drive proactive account guidance. The automated workflows they\u2019ve created have led to an increase in productivity and helped influence the company\u2019s growth in net revenue retention."}